Personal Training Policy
Personal Training Cancellation Policy
Thank you for choosing Payak Muay Thai for your fitness and training needs. We are committed to providing you with exceptional service and support. To ensure efficient operation and availability to all clients, we have established the following cancellation policy.
1. Cancellation Notice:
• Clients are required to provide a minimum of 24 hour’s notice for the cancellation or rescheduling of an appointed session.
2. Late Cancellations:
• Cancellations made with less than 24 hour’s notice will result in a charge of the full session rate.
3. No-Show Policy:
• Failure to show up for a scheduled session without prior notice (no-show) will also result in a charge of the full session rate.
4. Emergencies:
• We understand that emergencies happen. In the case of an emergency, please contact us as soon as possible to discuss the situation.
5. Trainer Cancellations:
• If your trainer needs to cancel a session, you will be notified as soon as possible, and the session will be rescheduled without any penalty.
6. Policy Agreement:
• By signing up for personal training sessions, clients agree to abide by this cancellation policy.
7. Pre-purchased packages:
• Refunds will not be offered for pre-purchased personal training sessions unless for medical reasons, in which we will need a medical certificate.
8. Payment:
• Payment for sessions must be made in advance or at the session. Penalties may apply for late payment.
9. Ongoing time-slot reservation:
• Personal training time slots will only be reserved for clients who have pre-paid sessions, otherwise you will need to confirm your session weekly with your trainer.
10. Policy Changes:
• Payak Muay Thai reserves the right to modify this policy at any time. Clients will be notified of any changes.
PRICES
Members:
1 hour = $100
45 minutes = $80
1 hour 2:1 = $130